Video: Actively on Why Sales Needs Agents, Not More Tools

Co-founder and CEO of Actively, Mihir Garimella, discusses why traditional sales software falls short—and how AI agents can take on the work of researching, strategizing, and moving deals forward.

Sales has always been a scale problem disguised as a talent problem.

Top performers don’t just work harder, they operate differently: they find the right angles, prioritize the right accounts, and act with better context. But historically, that advantage hasn’t been scalable. You can’t clone your best reps, and adding headcount only goes so far.

Actively is built on a different premise: what if every account had the equivalent of a top-performing rep working it at all times?

The company is building AI agents that sit alongside sales teams, continuously analyzing accounts, surfacing insights, and generating actions. Instead of logging into a CRM and starting from scratch each day, reps come into a system that has already done the work. It identifies changes in their accounts, suggests entry points, and prepares tailored materials.

It’s a shift from software that records work to systems that actively move it forward.

That distinction matters. For decades, sales tech has largely served leadership. These are tools for tracking pipelines, forecasting revenue, and enforcing process. The people actually carrying the number often experience it as overhead.

Actively flips that dynamic by taking on the cognitive load of account research and strategy, it gives reps something they’ve never really had before: a system that helps them hit their number.

The implications are large. Companies spend roughly half of their revenue on sales and marketing, with the expectation of driving 3 to 4 times return. With AI agents, that equation starts to change. If every rep can operate closer to the top percentile, the ceiling on productivity rises dramatically.

This isn’t about incremental efficiency gains. It’s about rethinking how sales work gets done, moving from human-constrained workflows to systems that scale intelligence itself.

And when that happens, the gap between average and exceptional starts to close.